Privacy policy

Privacy Policy

Effective Date: [06/2/2026]

At Wensdy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party providers)

  • Order history

  • Device information (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Send promotional emails (only if you agree)

3. Payment Information

All payments are processed securely through trusted third-party payment providers. Wensdy does not store your full credit/debit card details.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with trusted service providers (such as shipping companies and payment processors) to complete your order.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings if you prefer.

6. Data Protection

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your personal data



Return & Refund Policy

Wensdy Return Policy – 1 Days

At Wensdy, customer satisfaction is important to us.

Returns

  • Customers may request a return within 1 days of receiving the order.

  • Items must be unused, unworn, unwashed, and in original condition with tags attached.

  • Items returned after 2 days will not be accepted.

Non-Returnable Items

  • Items damaged due to misuse

  • Items without original tags

  • Sale or discounted items (if you choose to make them final sale)

Refunds

  • Once we receive and inspect the returned item, we will notify you.

  • If approved, refunds will be processed to the original payment method.

  • Shipping fees are non-refundable (unless the item is defective or incorrect).

Exchanges

We only replace items if they are defective or damaged upon arrival.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective.